![]() ![]() The BetOnline.ag sportsbook offers an extensive array of major and minor sporting events from all over the world. Our clients are the focal point of our business and we’re committed to providing them with the best possible online betting experience and customer service. Why do you have an email if you still do not contact your customers through it? How can you say "Customer satisfaction is our number 1 priority and I really hope that at the end of that call, you will be satisfied with the resolution and hopefully give us another chance to provide you with excellent service." if you do not return my money, after all the documents I have provided to you? if you closed my account after verification, then where is my money? why didn't I get back the balance of my closed account $31168.46?įor more than 25 years, BetOnline.ag has worked hard to earn the reputation as one of the premier brands in sports betting and online gaming. I don't want to talk to anyone on the phone. I won't stop until you give me back my entire balance $31168.46. You are scammers and didn't even refund my deposit. I'm not going to stop dropping your site's score to 1. After the last call, they answered me that your documents are invalid and did not tell me what to do next, so that I took my balance. For 10 calls to the financial department, I am connected with him 1 time. ![]() And this situation happens over and over again. In most cases, I'm on the phone for 5-10 minutes waiting for the financial deportation and after the call ends (because they stop the call, not because I hang up). The call starts at the general manager, who then redirects me to the financial deportation. In addition, they always ask to call them (it's impossible to discuss my verification via chat :/). I sent both of document a drive license and a passport, selfies and videos with these documents, but the answer remained the same - your documents are invalid. I sent everything that "betonline.ag" requested (a identification document, a bank statement, a selfie with a identification document, a video with me and with a identification document and a bank statement.) But each time I received a response that my documents were invalid. Then they asked for documents for verification. They haven't verified my account since January 11, 2023. If you decide to reopen my account, I will delete all negative comments. ![]() If you decide to confiscate my money and permanently close my account, please send me an email with a resolution. My account has also been frozen indefinitely, and I feel that my money has been taken away by you. I have commented many times, and the response I have received so far is still an indefinite review. ![]() I think this website has disappointed me, but I have to say that the odds and limits of this website are very good, but the experience is no matter how good it is, it is useless to withdraw money. The balance of over 19000 US dollars in my account is my money, and I have not engaged in any cheating behavior. And I have provided all the English explanations. You asked me to explain your relationship with your other two clients, and I explained both, It even explained that some minor adjustments on my face were caused by the one-year hospitalization of COVID-19, and I even sent you the hospitalization statement. I called you countless times and transferred to the financial services department countless times. After 70 days, my account review is still ongoing Within more than two months, I uploaded the required front and back of my ID card, holding a photo of my ID card and an electricity bill, clearly displaying my residential address, name, and birthday. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |